SupportCoordinators.Com

Not Just For Support Coordinators!
Resources= Empowerment
We are here to help support coordinators, providers, families, & self advocates.

Every person that gets on the Florida medicaid waiver program receives a service called Support Coordination, which is a form of case management. Support Coordinators assist individuals and their families to access supports and services on their own.

This site provides easy access to many valuable resources.

NEWS From Aaron Nangle

Question: What Is Support Coordination?

Answer: "Support coordination is the service of advocating, identifying, developing, coordinating and accessing supports and services on behalf of a recipient, or assisting the recipient or family to access supports and services on their own. These services may be provided through waiver and Medicaid State Plan services, as well as needed medical, social, educational, other appropriate services, and community resources regardless of the funding source through which access is gained."

Question: How Do I Become A Support Coordinator?

Answer: When you are ready to become a provider, Call WaiverProvider.com at 727-841-8943. We can provide you with ALL of the information and documents you need to make this happen. We can provide you with the tools to start your own company or work for an agency.

Question: What Documents Need To Be In The File Before I Bill?

• Support Plan
• Personal Outcomes Measures " Ended on May 2010"
  
• The Department Approved Assessment "QSI is now done by the APD staff."
• Waiver Eligibility Worksheet
• Approved Cost Plan
• Service Authorizations For All Approved Services
• Progress Notes.

What Are The Minimum Contact Requirements

• At least two billable contacts must be made each month, documented by progress notes.
• Home Visits are required every three months for people living in group homes, and every six months for people living in family homes.
  
• Face-To-Face Visits are required every month for people living in group homes, and every three months for people living in family homes.

Question: What Is a Billable Contact?

• Help the person to reach support plan goals and/or personal outcomes.
• Monitor health and well being
  
• Help the person get needed resources.
• Help the person get involved in the community.
• Assist with advocacy and choice.
• Discuss concerns, and follow up on those concerns

Question: What Else Do I Have To Do?

• Be on Call 24-7, with a back up support coordinator available when you can not be reached.
• Help the person become as independent as possible- educate people about community involvement, independent living, and employment options.
  
• Connect the person with natural resources. The support coordinator should make every effort to assist a person to use free/natural resources, rather than paid waiver services.
• Monitor the performance and compliance of paid supports. The support coordinator should get all required documentation from providers, and file them in the central record.
• Amendments to the persons support plan and cost plan, as needed.
• Help the person find providers that meet his/her needs.
• Help the person keep their medicaid, and if they lose it, assist them with getting it back.
• Make sure the person is getting needed medical treatments, particularly if they live in a group home or in their own home with supported living.

List Your Company
(727) 841-8943

Start Your Own Agency

Start your own Provider or Support Coordinator Agency.
Call (727) 841-8943 or click here for details.

Waiver Support Coordinator QuickNotes allows Support Coordinators to write notes quickly and easily. Notes are created by clicking a few buttons and filling in the blanks.

Watch the video

Call 727-841-8943 to Order

Required Training

Do you have your required training's? Don't Let Delmarva Cite You!

Need A Group Home?

See pictures and slide shows of group homes!

Computer Programs

Need a computer program to make your job easier? These programs were designed with the Waiver Provider in mind.

Need A Wheel Chair?

Find providers that take Medicaid, Medicare, and/or Medicaid Waiver.

Pharmacists

Find Pharmacists that provide mail order and/or other special services.

Also See: Medication Review

Legal

Find Lawyers that specialize in working with providers and persons with disabilities.

Also See:
Guardianship Video
Special Needs Trust

Question: I'm a new Support Coordinator, Where Do I Go For Help and Support?

Answer: If you work for an agency, you have the advantage of having peer support and the support of your supervisor. This website also provides many valuable resources. If you are a solo, we highly suggest you find ways to network with other support coordinators. Also, read the handbook, and know the Delmarva requirements.